All splendid things are rare. (Omnia praeclara rara.)
Marcus Tullius Cicero
Placing the spotlight on quality
To cater for the requirements of our customers and our suppliers, we consistently pursue the notion of professional distribution. Great service and expertise, coupled with a high level of processing quality, are prominent features of our work at all times. We are continually working to optimise our internal processes and our logistics routines.
To meet these and other objectives, we have introduced a quality management system which meets both German requirements and European quality standards to DIN EN ISO 9001:2000. Standard DIN EN ISO 9001:2000, in force since December 2000, represents a significant development and demands that certified companies ensure an improved, more consistent level of quality. Our targets, routines, responsibilities and results are exactly defined in accordance with a quality-management handbook and pertinent rules of procedure. The resultant continual process improvement is characterised in particular by the fact that the company`s goals, based on customer requirements, are constantly reviewed to ensure they are being met, whilst any discrepancies are analysed and processes optimised. This makes it a quality-management system that is geared to the needs of our customers and the practical realities of everyday life, not simply involving the implementation of purely official, theoretical provisions.
ISO 14001 is a part of a series of international standards applicable to any organization, anywhere relating to environmental management. Based on the "Plan-Do-Check-Act cycle", ISO 14001 specifies the most important requirements to identify, control and monitor the environmental aspects of any organization, and also how to manage and improve the whole system. At the same time, the appropriate management of environmental issues contributes positively to economic gain and increases the competitiveness of our company. Our company is certified to DIN EN ISO 14001:2005 and we optimize our business relationship with like-minded suppliers and customers, i.e. those who demonstrate their commitment through internationally recognized standards such as the ISO 14000 series.
We are continually checking our quality-management system: it is reviewed on a regular basis by the management with the help of external advisers.